Common Problems With Coffee Machines
A coffee machine of any brand or model will from time to time develop problems. A major coffee machine problem requires specialised attention but you can fix the minor ones.
This said, if a problem persists, call us immediately on: 02 9818 5785.
Below is a list of common problem and what you can do to fix them.
Your coffee machine does not work at all
- Ensure that the power source to the coffee machine is turned on
- Check that the coffee machine is set to the correct heat position
- For machines with an electronic timer, ensure that the electronic timer is not in sleep mode
Absence of water or coffee from the group head
- Ensure the water source is turned on and the pressure gauge reads 2bars and above if the coffee machine is not being used
- Ensure the water pump is functioning and the gauge reads 9 bars when you try to make coffee
- Ensure that a right filter basket is in place
- Make sure that the coffee grind is neither too fine nor too course
When the steam arm does not work
- Ensure there is no blockage on the steam nozzles
- Ensure that the pressure gauge displays the correct pressure
- Ensure that the steam knob isn’t broken
- Ensure the boiler level is the correct one
When there is no hot water
- Ensure the machine is at the correct pressure
- Ensure there are no obstructions on the hot water arm defuser
- Ensure the boiler level is the correct one
- Ensure that the hot water knob is not broken
When there are leakages
- Check if the leakage is at the water supply hose if the water is clear
- For dirty water or colored coffee, ensure the water pipe has not blocked
- Check if the waste box of your coffee machine is blocked by removing the drip tray
- If the leakage persists, turn off the power and the water supply to the machine
When the coffee tastes awful
- Ensure the group filters holders and the group heads are clean
- Check if the problem is with the coffee beans or the water
- Make sure that the grinder settings are correct
When the coffee turns cold
- Check the pressure gauge and ensure the machine is set to the correct temperature
- Ensure the filter holders are locked into the group heads
When coffee grounds in a cup
- Ensure that each filter holder has the correct filter basket
- Ensure the filter holders are not leaking
- Check if the filter holders are worn out
When coffee delivery is too fast
- Ensure that each filter holder has the correct filter basket
- Ensure that the coffee beans are not too fine
- Check if the correct weight of coffee was added
- Ensure the pump pressure is at 9 bars
When the coffee grounds is too wet
- Ensure the grinder is switched on
- Check the machine’s settings
When the coffee weight is not correct
- Ensure the filter holder is at the right temperature
- Ensure the filter handle contains the right filter baskets
When the coffee machine cannot froth milk
- Check if there is steam pressure and that the operating pressure is at 1 bar and above
- Try using different milk
When there is no coffee in the dosser
- Check if the hopper slider is open
- Ensure there are no beans stuck in the hopper neck
- Ensure that the grinder is switched on
When the grinder is not working
- Ensure the grinder is switched on
- Ensure the grind is neither too course nor too fine
- Adjust the grinder ring, one notch at a time
- If the problem persists, change the grinder blades
When there is steam instead of milk
- Ensure there is enough milk in the milk container
- Check if there are kinks or bends in the milk pipe
- Ensure the milk frother is clean and that it is correctly fitted to the coffee machine
When there is no frothed milk from an automatic machine
- Ensure the milk frother is clean
- Check if there are kinks or bends in the air pipe
- Try using different milk
These are some of the most common problems you might experience with your coffee machine plus DIY suggestions.